At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Surgical Coordinator- Bilingual in Spanish
Wellington, FL
Role Summary:
In all treatment centers, the first point of verbal contact for our patients is the Surgery Coordinator. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, professionalism, compassion, and accuracy.
Key Responsibilities:
- Working closely with physician, patients, surgical center and hospital to schedule urological procedures
- Keep close contact with the patient and make sure they understand what they need to do as far as preparing for the procedure, dietary and medication restrictions, etc.
- Answer multiple incoming calls from patients, hospitals and physician offices
- Scheduling biopsies and procedures that are performed in the office
- Obtaining all required consent forms
- Getting authorization from insurance companies for procedures
- Collecting financial responsibility from patients
- Ensuring all pre-operative requirements and surgical clearances are ready prior to procedures
- Printing operative reports for signature
- Calling patients after surgery to schedule their post-operative appointments
- Other duties as assigned as part of the team including answering phones, making patient appointments, and helping wherever needed
Minimum Qualifications:
- High school diploma or equivalent with at least three years of experience in a medical office setting
- Good Computer skills in MS Office
- Must be able to fluently speak, write and understand English
- Must possess excellent written and verbal communication skills
Preferred Qualifications:
- Excellent organizational and interpersonal skills
- Ability to exercise initiative, use sound judgment, and employ effective problem-solving techniques in the decision making process
- Self-starter with ability to multi-task in a fast-paced environment
- Strong knowledge of medical terminology, ICD9, and CPT coding
- Adheres to Company policy and procedures
- Act as a role model within and outside the Company
- Maintain a positive and respectful attitude
- Work independently with ability to lead others to meet company productivity standards and deadlines
- Consistently report to work on time and perform duties of position
Minimum Physical Capabilities:
In order to be able to perform normal duties as an Surgical Coordinator, the worker must be able to perform all of the following physical capabilities:
- Lifting up to 11 lbs occasionally floor to waist height, <7 waist to shoulder occasionally
- Frequent forward reaching, fine motor control (hand and arm)
- Sitting for up to 30mins at a time
- Occasional standing and walking
- Occasional bending and squatting
- Rare pushing and pulling to assist with a patient transfer
About GenesisCare:
Across the world, we have more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. For radiation therapy, that includes over 130 centers in the U.S. as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. in over 170 integrated medical offices. Every year our team sees more than 400,000 people globally.
Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person’s cancer journey.
Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of ‘care’ that is patient focused and performance driven.
GenesisCareis an Equal Opportunity Employer that is committed to diversity and inclusion.
Please be vigilant of online scams impersonating GenesisCare. Please note that we will only contact qualified applicants via an official GenesisCare email account ending in genesiscare.com or via an official Workday email ending in myworkday.com.
#LI-AS1
What’s in it for you (tailor by geography)
- Own your development, learn every day and be part of GenesisCare’s rapid growth
- Internal career development opportunities globally in USA, UK, Spain & AU
- Thriving close-knit culture and communities and supportive environment with encouragement to live your highest potential
- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation
- A rewarding purpose-led organisation that provides positive outcomes to patients everyday
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for cancer treatments & heart disease
- Fast paced, high performing & agile working culture with lots of change due to our rapid growth
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
- Learn and grow with our award-winning development programs
- Free access to thousands of LinkedIn training courses [Delete if not applicable – permanent employees only]
Who we are:
We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.
Global care
Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.
People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of ‘care’ that is patient focused, and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to truly make a difference, join us at GenesisCare!
About GenesisCare:
An integrated oncology and multispecialty network in Florida and North Carolina providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company’s purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit https://www.genesiscareus.com
GenesisCareis an Equal Opportunity Employer that is committed to diversity and inclusion.
