Work Shift:
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Position Overview:
- Prepares exam rooms for patient encounters and assists LIP as requested. Directs patients to examination rooms; assists in preparing patients for examination; assists patients in undressing, dressing and getting on and off of the examination table. Notifies provider of patient's arrival and readiness for their examination. Assists providers with patient examinations.
- Reviews charts prior to patients' scheduled appointment to assure that all requested lab work and diagnostic procedures have been completed and that reports have been returned and are accessible to the provider. Records medical history, current medications, treatments, and problem list accurately. Obtains and records patient vital signs, temperature, pulse, and blood pressure and reason for visit.
- Assists with patient equipment downloads, utilizing a variety of medical device software programs and printing appropriate reports for LIP review accurately and in a timely manner.
- Assists with medication reconciliation process, reviewing and accurately documenting patient medications.
- Accurately and efficiently performs all clerical duties as needed, including but not limited to patient registration, billing, answering phones, scheduling appointments, and initiating, maintaining and filing medical records.
- Assists with equipment cleaning, disinfection, and pasteurization, documenting appropriately according to standardized protocols.
- Disseminates and communicates accurate patient information appropriate to the patient's disorder.
- Accurately inputs data in the registration, electronic medical record, database and scheduling systems according to established procedures.
- Assists patients to complete essential paperwork and questionnaires.
- Assures exam rooms are cleaned after each patient and appropriately stocked with necessary supplies, equipment and forms. Practices proper infection control techniques.
- Cross-trained to perform Patient Reception Rep job duties as needed.
- Performs other selected clinical and clerical duties that assist in the delivery of primary health care and patient care management within any CH office location under the direction of a provider and manager in accordance with the objectives and policies of Capital Health (CH) and respective state laws governing such action and activities.
- Performs other duties as assigned. Incumbents working in Primary Care or Specialty Care offices may be assigned to other Capital Health Medical Group Practices as needed.
MINIMUM REQUIREMENTS
- Education: High school diploma or equivalent.
- Experience: Two years of work experience as a medical assistant, EMT or other direct patient care related role. Will consider a current nursing student with completion of two clinical semesters from an accredited nursing program.
- Other Credentials: AHA BLS. Non-Licensed must obtain before end of orientation period
- Knowledge and Skills: Excellent customer service, communication and interpersonal skills. Knowledge of examination, diagnostic and treatment room procedures. Ability to document and maintain patient care records.
- Special Training: Knowledge of vital signs, medical terminology, basic computer basic data entry skills; and medical record management.
- Usual Work Day: 8 Hours
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Frequent physical demands include: Standing , Carry objects , Pinching/fine motor activities
- Occasional physical demands include: Sitting , Walking , Climbing (e.g., stairs or ladders) , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Keyboard use/repetitive motion , Taste or Smell
- Continuous physical demands include: Talk or Hear
- Lifting Floor to Waist 40 lbs. Lifting Waist Level and Above 40 lbs.
- Sensory Requirements include: Very Accurate 20/40, Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Accurate Hearing Anticipated Occupational Exposure Risks Include the following: Chemical , Airborne Communicable Disease , Dust/Particulate Matter
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
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