Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
- Position Summary:
- Provides support to the executive s in need, complying with best practice standards facilitated by the Lead Executive Assistant, to support the overall needs of the organization. This support will be given in a way that is professional and cohesive with the mission and vision of the organization.
- Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:
- Assists in the development of and complies with standard operating procedures as facilitated by the Lead Executive Assistant.
- Performs executive gatekeeper and administrative functions for calendars, internal and external inquiries, general correspondence, contracts, purchases, meeting coordination, phone calls, emails, and requests. Determines priorities and handles using independent judgment.
- Coordinates and tracks workflows, schedules, projects, including committee board decisions, to ensure all are complete and accurate, while providing timely follow-up services. Provides research and support on special projects, preparing data, making recommendations, forming conclusions and occasionally presenting materials.
- Anticipates and performs administrative functions for executives, including decision-making within authorized scope, directing the decision-making to the proper authority, and personally solving issues.
- Coordinates executive travel arrangements domestic and foreign , including working with outside agencies to determine favorable costs for transportation, lodging, schedules, meeting documentation and itineraries, while coordinating travel with other internal and external travelers. Performs the same for guests visiting Lancaster General Health.
- Composes and prepares timely e-mails, correspondence, memos, presentations, and reports as needed using independent judgment. Transcribes from handwritten material. Types, formats, and proofreads a variety of materials using flawless grammar. Creates reports, charts, databases, spreadsheets, statistics, meeting minutes, etc. to support the executives’ needs with minimal guidance.
- Anticipates and coordinates all aspects of meetings conferences events including logistics, technology and presenters for both internal and external locations. Creates and distributes invitations and agendas, builds relationships with meeting attendees, attends meetings to take notes and transcribes into minutes and distributes materials.
- Sets-up, organizes, maintains and updates files to ensure strict confidentiality with all Lancaster General Health information, and maintains security of physical and electronic information. Inputs and maintains data in prescribed systems, including support of external groups because of executive participation.
- Organizes and coordinates the flow of internal and external information while utilizing technology based communication platforms. Stays current on new and revised technologies, while sharing knowledge and supporting others, as appropriate.
- The following duties are considered secondary to the primary duties listed above:
- Provides administrative support, as directed, for executives’ direct reports. These duties include the essential functions listed previously and vary between areas, needs and frequencies.
- Assists with on-boarding new employees, consultants and guests, as appropriate.
- Responds to calls and visits from patients, their families, and the public-at-large; determining the urgency of the situation. Recommends appropriate referrals, informs executive when situation warrants the executives’ attention, and verifies follow-through and resolution.
- Maintains established department organization policies, procedures, objectives, quality assurance, safety, environmental and others as directed.
- Maintains department equipment and supplies.
- Attends meetings, as required and participates on committees, as directed.
- Maintains professional growth and development through educational programs and in-service meetings.
- Provides back-up support to the Executive Office Lobby and other support staff in the Executive Office as needed, while working in a team environment in a way that is professional, cohesive and respectful.
- Other duties as assigned.
Responsibilities:
Minimum Required Qualifications:
- High School Diploma or equivalent GED .
- 5 years experience in an Administrative Assistant role.
- Proficiency of Microsoft Office software including: Outlook, Word, Excel, and PowerPoint.
- Advanced proficiency of English grammar, composition, spelling and punctuation.
- Exceptional communication interpersonal skills with professional demeanor and the ability to make sound decisions with minimal direction.
- Typing of 60 wpm
Preferred Qualifications: - Associate or Bachelor’s Degree in a complimentary field.
- Previous executive support in a health care executive office and or an organization with 5,000+ employees.
- More than three 3 years’ experience providing direct executive support and the ability to perform functions independently.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
