Job Details
Provide administrative and patient support to assigned Cardiology Faculty members of the Bruce and Robbie Toll Heart and Vascular Institute in the section of Electrophysiology. The administrative assistant will be responsible for answering busy telephone lines, triaging patient calls, scheduling appointments and obtaining patient records prior to patient visit. Ensures optimal customer service to both patients and physicians. Interacts with members of the department and university at all levels. Incumbent prioritizes and accomplishes multiple administrative and scheduling assignments.
Job Description
- Interacts with co-workers, visitors and other staff consistent with the values of Jefferson
- Coordinates daily administrative and clinical activities, maintain calendar, allowing flexibility to accommodate demands on a daily basis. Supporting 4-5 clinicians
- Documents patient medication refill request for providers to authorize and manage EMR task documented from incoming calls.
- Ensure patient records are available for clinicians prior to patient visit and scanned into the EMR
- Answer telephones, triage and troubleshoot problems.
- Put in orders and schedule testing (stress testing, echocardiograms, labs, CT Scans etc).
- Responsible for travel arrangements, updating physician CV’s, provider license renewal
Knowledge of medical terminology.
Working knowledge of MS office.
Good spelling, grammar, punctuation and oral communication. Good customer service and interpersonal skills.
Discretion, good judgment, organizational and multi-tasking abilities.
Knowledge of EPIC is a plus but not required.
Good initiative and the ability to work both independently and as part of a team.
Education and Experience:
HS Diploma or equivalent required; additional education or training preferred ; 3+ years of related experience required
Three to five years experience in an academic medical environment: Cardiology experience in an outpatient setting is strongly preferred
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Primary Location Address
925 Chestnut Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.