Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
The Transtelephonic Monitoring Coordinator serves the practice by facilitating Ambulatory Cardiac Monitoring services including holter monitor, event/telemetry monitoring, remotes and TTMs. Provides holter data analysis and interpretation, reporting and reconciliation.
Accountabilities
• Sets up, checks, and performs preventative maintenance on transtelephonic testing equipment and reports broken equipment to supervisor
• Analysis of patient test/ECG results and ECG process reports
• Explains methods and procedures to patient, evaluates patient's total condition throughout the test
• Maintain records of test data, patient information, and submits them to providers for interpretation
• Oversee the Holter service line through multiple outpatient practices including device utilization, monitor tracking, trouble shoot software, arrange for repairs, order equipment and supplies
• Train staff on use of equipment/software as well as train patients on use of monitoring device
• Notify provider of results in accordance with standard notification protocols for all service lines
• Maintains inventory of both medical and office supplies
• Schedule patient testing and follow-up appointments and provides them with follow-up care instructions
• Accurately interpret ECG data; prioritize studies; send reports back to Outpatient sites for MD review/signature. Manage unsigned reports and follow through for completion
• Drafts end-of-summary reports, process, mail, and faxes to referring provider. Submit bills for processing
• Perform equipment and software maintenance for service lines and gives clear explanations to patients regarding medical care
• Research and resolve patient issues with equipment, vendor issues and billing
Credentials:
- Cardiovascular Cert Intl (Required)
- Cardiovascular Technician certification
- Basic Cardiac Life Support (Required)
- CPR certification
Education or Equivalent Experience:
- H.S. Diploma/GED (Required)
- Education Specialization:
Equivalent Experience and 1+ years outpatient experience
- Preferred Associate of Arts or Science
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
