Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed minimum pay reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Minimum Pay:
$28.70
Position Overview
SUMMARY (Basic Purpose of the Job)
Supervises areas of responsibility to meet department goals while maintaining budget integrity. Educates and monitors employees and adheres to department and administrative procedures and guidelines to maintain compliance and insure quality. Communicates effectively and works cooperatively with others. Works collaboratively with other departments to improve shared work processes. Utilizes standards, guidelines, and written procedures for performing patient access functions.
ESSENTIAL FUNCTIONS
- Ensures responsibility for the schedule, payroll, and the maintaining of appropriate staffing levels while adhering to the budget.
- Performs all probationary and annual staff evaluations on or before due date, as measured by reports.
- Monitors/facilitates staff training and education for new recruits and incumbents, as measured by reports. Assists with interviewing, hiring, and training of new employees as well as plans, assigns and directs workloads; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems on a timely basis.
- Provides support to the Operations Manager/Director in meeting requirements for special projects and tasks, as measured by reports and observation.
- Functions in staffing pattern as a Registrar, Financial Coordinator, Team Leader, as measured by those job standards. Serves as a pre-certification/quality specialist as needed
- •Stays up to date with insurance company policy and procedure changes relative to pre-certification and communicates new information to appropriate staff.
- Monitors and measures quality and productivity of staff and insures that department goals and standards are met.
- Works with providers and clinical leadership to improve documentation necessary to meet financial requirements for authorizations and medical necessity for difficult cases.
- Communicates effectively with patient access team members and other departments and is open to feedback and suggestions in order to identify opportunities for improvement.
- Stays up to date with the department’s procedures for all aspects of the pre-certification and quality team job functions. Provides learning resources and tools to staff to ensure full compliance with revised procedures.
- Identifies department goals and supports the culture of organization.
- Responds in a timely manner to departments, physicians, or patient concerns and complaints related to registration or pre-authorization process.
- Supports department performance improvement initiatives.
- Assists with accurate data collection in support of quality performance improvement initiatives.
- Ensures compliance with HIPPA regulations and adhere to all relevant state and government regulations and DNV standards as measured by reports and statistics.
- Adheres to CH attendance policy as well as interdepartmental policies and procedures.
- Attends Capital Health assigned meetings. Coordinates department participation in staff meetings and mandatory training sessions.
- Performs other duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Sitting , Standing , Walking
Occasional physical demands include: Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Keyboard use/repetitive motion
Continuous physical demands include: Talk or Hear
Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
Sensory Requirements include: Very Accurate 20/40, Near Vision, Very Accurate 20/40, Far Vision, Color Discrimination, Minimal Depth Perception, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Airborne Communicable Disease , Dust/Particulate Matter
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
