Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Responsibilities:
Professionalism – Demonstrated within the framework of relationship-based care (Patient Centered Care)
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Teamwork – Demonstrated by displaying a cooperative approach
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Patient Centered Care – Shows courtesy, compassion, sensitivity, and respect in all interactions with patients, visitors, and hospital personnel
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Attitude – Is cooperative and responds with respect to directions and recommendations from supervisor
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Process Improvement – Is aware of and supports quality initiatives for client satisfaction
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Phone Calls – Responsible for returning calls from patients, co-workers, and vendors in a timely manner
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Emails – Responsible for responding to emails in a prompt manner
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Meetings – Attends as requested
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Environment – Possesses situational awareness in politically sensitive environments regarding clients and patients
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Knowledge – Displays logistical awareness of supplies, equipment, processes, policies, and procedures
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Timeliness – Completes tasks, projects, and any other assigned duties at the agreed-upon intervals
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Data – Provides information upon request in an accurate, reliable, and complete manner
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Education – Responsible for upkeep of any continuing education and participates in educating, onboarding, and training other personnel as appropriate
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Safety – Participates in safety initiatives and practices safe techniques during execution of job duties
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Competency – Displays, participates in, and evaluates competency through self-evaluation and evaluation of training employees
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Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
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Other duties as assigned to support the unit, department, entity, and health system organization
Credentials:
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
