Job Details
This role oversees, Environment Services, Patient Transport and Linen at TJUH, JHN and Methodist hospitals.
The Support Services Director is responsible for providing leadership, establishing Departmental programs, and developing and implementing EVS policies/procedures/training that guide and support the services provision of all designated areas in the THOMAS JEFFERSON UNIVERSITY HOSPITAL. This position provides oversight and coordination of daily Support Services hospital operations, ensuring required patient, non-patient and public areas are in compliance with quality standards and regulatory requirements twenty-four (24) hours a day, seven (7) days a week. Monitors patient satisfaction scores and implements action plans based on outcome measures.
The Director develops and manages department budgets and operating systems in collaboration with key hospital administrates. This position Develops and implements effective cost reduction plans and implementation processes that support EVS Department goals, objectives, strategies, policies, and procedures. This position ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction, and Hospital administration is kept abreast of issues or problems impacting program efficiencies and effectiveness.
The Director attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development; and leads by demonstrating an understanding of, and exemplifying the mission, vision and values of THOMAS JEFFERSON UNIVERSITY HOSPITAL.
Job Description
Educational Requirements and Certifications:
Bachelor’s degree required; Master's degree in Management preferred. Comprehensive knowledge and understanding of Housekeeping/Environmental Services and management principles/practices. Considerable knowledge of Federal, State, and Local Health and regulatory standards, customer service and team building.
Certified Healthcare Environmental Services Professional (CHESP) certification or equivalent required upon hire or obtained within one year of employment.
Experience in healthcare, hospitality, or facilities operational management; and minimum of five to seven years progressive experience in the housekeeping/Environmental Services (EVS) field, corporate or large multi-hospital environment preferred.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University Hospitals, Inc.
Primary Location Address
111 S 11th Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here