Description
The Resource Coordinator Imaging Services reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:
- Provides leadership and direction for diagnostic imaging support staff (Medical Imaging Assistants).
- Coordinates patient flow through the department; resolves various staff scheduling issues.
- Maintains status as an administrative user in all diagnostic imaging systems (PACS, Communicator, Orchestrator, EPIC).
- Helps to support monitoring quality assurance items, via PACS, for the Northwest Region.
- Provides end-user training or education of users for all diagnostic imaging system applications.
- Assists in fixing studies with demographic errors. Splits/merges images into and out of folders and applications. Monitors and assists in preparing, fetching, acquisition, and transmission of images as necessary to and from all PACS/RIS related clinical equipment.
- Monitors and correct exams with no images attached.
- Oversees the daily distribution of the physician reports, distribution of the patient result and reminder letters and follow through on the daily fax error log. Manage missing report communication from Medical Records.
- Complete staffing schedule to ensure adequate FTE allocation and update NM MyTime weekly.
- Monitors supply levels to ensure that timely reordering of necessary items, and maintain a clean, safe and orderly department.
- Assists Manager in completing Performance Management Process (PMP) for McHenry Medical Imaging Assistants.
- Provide back-up assistance for all job duties outlined in Medical Imaging Assistant job description (202082).
- Perform other duties as assigned.
Area of Responsibilities
RC over Radiology Scheduling (schedulers) and Radiology Front desk (PSRs) at Lake Forest Hospital
North Region
Qualifications
Required:
- Associates degree and/or two to three years’ experience with imaging systems in the HIS/RIS/PACS arena.
- Previous supervisory experience.
Preferred:
Equal Opportunity
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
