Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Reporting to the Vice President, Philanthropy Growth & Pipeline Management, the Associate Vice President, Philanthropy Data & Systems serves as a key member of the Philanthropy leadership team and provides strategic direction for philanthropy systems, CRM strategy, data governance, analytics enablement, business solutions, operational effectiveness, and training across the enterprise. This leader will ensure that philanthropy’s data and technology ecosystem supports scalable fundraising growth, enhances donor engagement, and enables data-driven decision making. Working closely with Enterprise Technology Group (ETG), the Associate Vice President will drive system innovation, operational excellence, governance, user adoption, and long-term roadmap planning that supports City of Hope’s expanding national fundraising strategy. The role also oversees data privacy, compliance, training, and change management initiatives while leading high-performing teams responsible for CRM operations, data management, business analysis, and philanthropy enablement.
As a successful candidate, you will:
- Lead and develop high-performing teams across CRM, business analysis, data governance, data management, and training functions.
- Establish and steward philanthropy-wide data governance frameworks that ensure data accuracy, consistency, reliability, and accessibility.
- Partner closely with Enterprise Technology Group and business stakeholders to align philanthropy technology strategies with enterprise priorities.
- Drive CRM and fundraising platform strategy, optimization, integration, and long-term roadmap development.
- Chair philanthropy data and systems governance processes, including prioritization, standards, release readiness, and operational compliance.
- Oversee philanthropy training, user enablement, onboarding, and change management programs to increase adoption and data fluency.
- Manage budgets, vendor relationships, consulting engagements, and technology investments to ensure measurable business outcomes.
- Translate fundraising and operational objectives into technology, analytics, and business solutions that support growth and performance.
- Establish executive reporting, success metrics, and organizational dashboards to support strategic decision making.
- Influence senior leaders across Philanthropy, Technology, Finance, and Compliance to deliver enterprise-ready fundraising capabilities.
