Service is at the heart of what we do, and we take pride in delivering outstanding customer service and providing a safe, clean, and welcoming environment for our patients. Apply now to join our team as a Dispatcher, Environmental Service and kick start your career!
Memorial Sloan's main campus is looking for a Dispatcher in Environmental Services. The Dispatcher assigns Environmental Services staff to handle service requests and ensures standards are met across patient care areas (inpatient, perioperative, UCC/CDU).
Role Overview:
- Adjust area assignments based on discharge volumes and service demands to keep operations running smoothly.
- Dispatch Environmental Services Aides to support inpatient, perioperative, and UCC/CDU areas.
- Monitor and address any delays or service issues, escalating concerns to supervisors when necessary. - Handle and respond to customer concerns with a focus on service excellence.
- Prepare daily dispatch assignment sheets and use bed-tracking tools to analyze performance.
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Key Qualifications:
- Skilled at adapting your messaging for various audiences and thrive on clear, effective communication.
- Can easily adapt to changing demands and always prioritize providing outstanding service.
- 1+ year of dispatching or administrative experience is preferred.
Core Skills
- Exceptional communication and ability to collaborate in a team environment.
- Proactive, with a commitment to continuous growth and development.
- Familiarity with work order systems and office equipment.
Additional Information:
- Location: MSK’s Main Campus, 1275 York Ave, NYC.
- Schedule: Monday to Friday 8AM to 4PM. Weekends and Holidays as needed
- Reporting to the Manager, Environmental Services
Helpful Links:
Pay Range: $$23.54-$35.44
Kickstart your career with us by applying today!
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