Exciting Opportunity at MSK: Group Lead, Clinical Information Processor
Take the next step in your Health Information Management career as a Group Lead, Clinical Information Processor! You will support daily operations, train new team members, and ensure regulatory compliance across multiple touchpoints. This leadership role will put your problem-solving skills, legal understanding, and operational oversight to work in a fast-paced, high-impact healthcare environment!
Role Overview
- Support the Manager in overseeing daily operations, assigning work, and implementing process improvements.
- Ensure compliance with Cures Act, HIPAA, CMS, NYS regulations, and internal MSKCC policies.
- Coordinate and monitor the timely processing of medical record requests, including court-ordered subpoenas and legal audits.
- Act as point-of-contact for complex patient, attorney, and staff inquiries regarding release of information and authorization requirements.
- Lead new employee training on OnBase, Epic, and ROI processes, ensuring readiness and compliance.
- Audit and process documentation for reimbursement purposes in Patient Accounts and Physician Billing.
- Address equipment and system issues by collaborating with IS and external vendors, including temporary workarounds.
- Represent the unit during the Manager’s absence, including project oversight and cross-team coordination.
Key Qualifications
- Knowledge of HIPAA, NYS medical release laws, and regulatory standards.
- Experience handling subpoenas, legal audits, and requests from departments like Legal Affairs and Patient Accounts.
- Demonstrated ability to train and support staff while driving quality improvements.
- Strong judgment in managing confidential information and high-stakes legal documentation.
Core Skills
- Proficiency with medical terminology, documentation systems, and regulatory workflows.
- Ability to assess priorities, delegate tasks, and meet regulatory timeframes.
- Skilled in navigating inquiries from patients, attorneys, and internal departments.
- Strong organizational and communication skills, especially under pressure.
Additional Information:
- Reporting to Manager I, Health Information Management
- Schedule: 9:00 AM – 5:00 PM EST, Monday - Friday
- Location: 633 Third Ave, New York, NY
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