We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
Financial Success Managers (FSMs) are responsible for the overall revenue cycle performance of your Connect sites. They are responsible for attending Epic training for the role, being engaged during revenue cycle implementation for new sites, partnering with leadership during the post live stabilization period, running and monitoring monthly financial performance reports, and meeting at least twice annually with all live sites to review revenue cycle metrics and align on top focus areas.
On an ongoing basis, the Connect Financial Success Manager will run the PB Community Connect Financial Metrics report on a monthly basis to monitor overall financial performance, reach out to Connect sites for follow-up as needed. For sites that use Hospital Billing, review their HB Overview Dashboard or Financial Pulse data. In addition, this role would assist in contract and pro-forma creation and maintenance for future connect partners.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - Bachelor’s degree in business, marketing, health science or related field.
Work Experience
Required - 7 years of project management experience.
Preferred - Healthcare Revenue Cycle experience
Certifications
Required - None
Preferred - Project Management Professional (PMP) or equivalent (Lean Six Sigma Black Belt, Master Change Agent, or AGILE Project Management)
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally.
Excellent judgement, decision making and time management skills.
Analytical skills and ability to use a logical through process to formulate practical solutions to problems.
Positive interpersonal skills and ability to effectively and professionally work with people from all backgrounds.
Ability to travel throughout and between facilities.
Job Duties
Formulates, organizes and monitors inter-connected projects in conjunction with complex and strategic teams.
Works in tandem with relevant leadership and executives on decisions and strategies as they correlate to the function’s strategic plan and high visibility projects
Leads, coaches, and mentors project managers and other staff.
Develops and supports the control of deadlines, budgets and activities.
Manages the escalation of high priority risk mitigation and change management.
Develops and reviews statements of work and high visibility project presentations as needed.
Supports leadership in resource assignment(s) to projects and aids in the evaluation of project managers.
Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington,and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
