Description
The Program Leader II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
TheProgram Leader II is responsible for providing planning, support, and overall coordination of the employee programs for the health system.
Responsibilities:
- Possesses strong oral and written communication skills. Effectively communicates and collaborates with all layers of management and employee groups in diverse settings.
- Maintains employee inquiries, requests or reports and responds in a timely and considerate manner.
- Acts as a technical and informational resources for the department running reports and applying rigorous analytical skills in support of improvement projects.
- Effectively communicates and builds data process solutions.
- Support the creation, development, measurement and report of departmental metrics to measure key programs and opportunities.
- Possesses strong attention to detail and superior organizational skills to track progress, monitor timelines and provide administrative support for department initiatives.
- Adapts behaviors and work methods in response to new information, changing conditions, customer needs and team building.
- Builds trust with customers and team members.
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
- Designs, develops, implements and evaluates the continuous improvement of departmental programs.
- Leads complex projects involving internal departments and external partners by engaging stakeholders, managing workplans, and delivering measurable results.
- Other duties as assigned.
Qualifications
Required:
- Bachelor’s degree
- Analytical skills
- Effective communication skills, both written and verbal
- Proven software competencies (MS Office Suite)
- Ability to travel to designated NM locations
Equal Opportunity
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
