Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed minimum pay reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Minimum Pay:
$86,964.80
Position Overview
SUMMARY
The IT Citrix Infrastructure Engineer is a specialized technical expert responsible for architecting, supporting, and optimizing Capital Health’s Citrix-based virtual desktop infrastructure (VDI) and remote access environment. This role is pivotal in ensuring secure, high-performance application and desktop delivery across the enterprise.
While the primary focus is Citrix infrastructure, this position also requires strong hands-on experience with VMware virtualization, Azure Cloud integration, and enterprise storage platforms to support a stable and efficient end-user computing environment. The engineer will collaborate across infrastructure, security, cloud, and application teams to drive availability, compliance, and modernization initiatives.
MINIMUM REQUIREMENTS
Education
· Required: Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent experience
· Preferred: Advanced certifications in virtualization, Citrix, cloud, or infrastructure management
Experience
· 6+ years of experience in IT infrastructure, with:
o 4+ years engineering and supporting Citrix Virtual Apps and Desktops in enterprise environments
o 2+ years working with VMware infrastructure (vSphere, ESXi, vCenter)
o Experience integrating and managing workloads in Microsoft Azure (e.g., Azure Virtual Desktop, Azure Files, Azure AD)
o Strong experience managing enterprise storage solutions (e.g., NetApp, Dell EMC, Pure Storage)
o Familiarity with security and compliance in regulated industries (e.g., healthcare, finance)
KNOWLEDGE AND SKILLS
Primary Skills – Citrix (Core Focus):
· Expert knowledge of Citrix Virtual Apps and Desktops (XenApp/XenDesktop), Citrix Cloud, StoreFront, and Delivery Controllers
· Proficient in Citrix ADC (NetScaler), Citrix Provisioning (PVS), and Machine Creation Services (MCS)
· Experience with Citrix Workspace Environment Management (WEM), Citrix Profile Management, or FSLogix
· Skilled in troubleshooting session performance, application delivery, and remote access issues
· Familiar with multi-site Citrix architecture, load balancing, and disaster recovery scenarios
Additional Skills – Supporting Infrastructure:
· Strong experience with VMware vSphere, vCenter, ESXi, templates, snapshots, and VM optimization
· Working knowledge of Microsoft Azure services including Azure Virtual Desktop (AVD), Azure AD, and Azure Files
· Proficient in managing Windows Server environments (2016–2022), Active Directory, Group Policy
· Hands-on experience with enterprise storage platforms (e.g., SAN/NAS, NetApp, Dell EMC, Pure)
· PowerShell scripting and automation for system provisioning and task automation
· Familiar with MFA, SSO, conditional access, and Zero Trust concepts for remote access security
PREFERRED CERTIFICATIONS
· Citrix Certified Professional – Virtualization (CCP-V)
· Microsoft Certified: Windows Server Hybrid Administrator Associate
· Microsoft Certified: Azure Administrator Associate or Azure Virtual Desktop Specialty
· VMware Certified Professional – Data Center Virtualization (VCP-DCV)
· Storage platform certifications (e.g., NetApp, Pure, or Dell EMC)
ESSENTIAL FUNCTIONS
· Deploy, manage, and optimize Citrix infrastructure across cloud and on-prem environments
· Design and support remote access solutions using Citrix ADC and NetScaler Gateway
· Collaborate with cloud teams to support Citrix workloads hosted in Azure or hybrid deployments
· Monitor system performance and proactively resolve session, application, or network issues
· Automate environment builds and user provisioning through scripting and orchestration tools
· Apply patches, upgrades, and system updates with minimal disruption to end users
· Coordinate with storage and virtualization teams for backend resource planning and performance tuning
· Maintain accurate documentation for systems, configurations, and SOPs
· Provide tier-3 escalation support for Citrix, VMware, and related infrastructure incidents
ADDITIONAL RESPONSIBILITIES
· Support migrations and upgrades of Citrix, Windows Server, VMware, and storage platforms
· Participate in IT projects related to VDI, cloud, or infrastructure modernization
· Assist with audits, vulnerability assessments, and remediation planning
· Recommend and test new tools to improve performance, automation, and user experience
AREAS OF RESPONSIBILITY
· Citrix infrastructure: Virtual Apps, Desktops, ADC, StoreFront
· Remote access and session security
· VMware virtualization and Azure VDI integration
· Windows Server management and group policy
· Enterprise storage and profile performance tuning
· Infrastructure documentation, compliance, and monitoring
KEY METRICS FOR SUCCESS
· High availability of Citrix and remote access services
· Reduced user session issues and escalations
· Successful integration and stability of Citrix on Azure and VMware
· Optimized performance and storage usage for Citrix workloads
· Timely completion of system upgrades and patching
· Strong cross-team collaboration and incident response performance
· Clear documentation and knowledge transfer to support teams
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
