Unit Assistant | NYC
Exciting Opportunity at MSK: We are seeking Unit Assistants to become a part of our team of dedicated professionals! We believe that acting as a liaison between patients, guests, and Memorial Sloan Kettering staff is an important role with a significant impact on the patient experience. As a Unit Assistant, you will ensure the accuracy and timely implementation of orders, the coordination of services, and responsiveness to patient inquiries in a professional manner. You have experience working with complementary teams, possess strong critical thinking skills, take an analytical approach to problem-solving, and a proven ability to exhibit initiative.
Are you searching for your life's calling? Making a difference in the lives of others, there is no greater vocation.
Role Overview:
- Respond to patient inquires and requests by providing great customer service and coordinating with Memorial Sloan Kettering staff
- Handle stressful situations and think on your feet to solve problems efficiently using good judgment and knowledge of internal systems and protocols
- Multitask and partner with clinical staff to ensure patients' needs are addressed efficiently
- Maintain a positive attitude and considerate demeanor when partnering with patients and the clinical team
- Play a vital role when providing administrative support to the entire unit
- Manage complex computer systems to maintain patient flow throughout the unit
Key Qualifications:
- Superb communication, organization, and intermediate computer skills.
- A minimum of 2 years of experience as a secretary or Medical Assistant in a healthcare setting preferred
Core Skills:
- Effective communication skills with the ability to figure out how best to reach difference audiences
- Desire to work as part of a care-giving, patient-centered team, capable of building strong relationships and delivering patient-centric solutions
- Excellent problem-solving abilities, wanting take initiative in new situations and take on tough challenges with a sense of urgency, high energy, and enthusiasm
- Relationship-building skills with the ability to understand and deliver customer-centric solutions
Pay Range: $23.54 - $35.44
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