Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Associate Clinical Manager Athletic Trainer or Associate Clinical Manager Licensed Practical Nurse (LPN)
Department: MSKR and Neuroscience Shared Services
Location: Penn Medicine Radnor - 145 King of Prussia Rd
Hours: Mon-Fri hours will change based upon department needs
This open position will support the Department of Orthopaedics and can be fulfilled with Associate Clinical Manager Athletic Trainer or Associate Clinical Manager Licensed Practical Nurse LPN candidates.
ASSOCIATE CLINICAL MANAGER - ATHLETIC TRAINER APPLICANTS:
Summary:
- The Associate Clinical Manager will be responsible for overseeing the day-to-day clinical operations for the practice. The Associate Clinical Manager ensures compliance with TJC, CMS and DOH requirements across all practice locations. The Associate Clinical Manager oversees infection control standards in the practice and participates in EOC rounding in the practice. The Associate Clinical Manager will communicate new processes, assist with coverage plans for unexpected needs and act as the subject matter expert for clinical questions and EHR optimization. The Associate Clinical Manager will support hiring, onboarding and orientation of new clinical staff, complete clinical competencies and performance appraisals.
- Typical scope for this role is: •2-10 = # of staff directly •<15,000 = # of budgeted annual visits
- Complexity Factors (may involve a few of the following factors of practice complexity): 1 practice location, tier 1 coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, regulatory requirements, support of external partnerships/collaborations.
Responsibilities:
- Demonstrates how their role contributes to achieving success and uses resources appropriately.
- Ensures a commitment to providing service excellence and a safe working environment for patients, families, and staff.
- Strives to understand and value differences in others, race gender, nationality, and age. Modifies interactions as needed.
- Participates in entity and department initiatives for patient/employee safety.
- Regularly meets with clinical staff to improve communication and build productive relationships.
- Patient Care Process:
- Establishes/updates work processes and work practices, and performs clinical duties to maintain workflows and adequate staffing levels.
- In collaboration with clinical and operational leaders, manages team and individual performance in alignment with Penn Medicine's vision of service excellence.
- Clearly defines work processes, recognizes, and rewards individuals for a job well done, and addresses performance issues immediately.
- Recruitment and Retention of Staff:
- Assists Manager with recruitment and retention and with onboarding.
- Professional Development:
- Assists with the development of clinical staff in collaboration with the Nursing Professional Development team.
- Ensures staff are compliant with clinical competencies and mandatory trainings.
- Regulatory Compliance:
- Assists the practice or clinical leadership with appropriate staffing, compliance (TJC CMS, DOH, OSHA), and continuous quality and safety improvement initiatives.
- Maintains a focus on Quality and Safety Priorities including but not limited to the application of a quality improvement framework (FOCUS PDSA), High Reliable Organization principles, and safety event follow-up.
- Manages pay practices including accurate timecard review and approval, reviews and manages all overtime utilization.
- Skills and Abilities:
- Must be able to listen supportively to patients and their families.
- Demonstrate time management and priority setting skills.
- Flexibility and adaptability in a dynamic environment.
- Ability to utilize critical thinking.
- Highly affective verbal communication and interpersonal skills to establish working relationships that foster optimal patient care.
- Demonstrate problem solving skills
Education, Credentials, and Experience:
- Bachelor’s degree in athletic training from a CAATE accredited Athletic Training Program at a 4-year college or university (Required)
- Master's Degree from a CAATE accredited Master’s Program Preferred
- 2+ years experience in Athletic Training in a clinical setting
- Licensed in the State of Pennsylvania, ATC (Required)
- Board of Certification (BOC) Certified (Required)
- BCLS (Required)
--------------------------------------------------------------------------------------------------------
ASSOCIATE CLINICAL MANAGER - LICENSED PRACTICAL NURSE APPLICANTS:
Summary:
- The Associate Clinical Manager will be responsible for overseeing the day-to-day clinical operations for the practice. The Associate Clinical Manager ensures compliance with TJC, CMS and DOH requirements across all practice locations. The Associate Clinical Manager oversees infection control standards in the practice and participates in EOC rounding in the practice. The Associate Clinical Manager will communicate new processes, assist with coverage plans for unexpected needs and act as the subject matter expert for clinical questions and EHR optimization. The Associate Clinical Manager will support hiring, onboarding and orientation of new clinical staff, complete clinical competencies and performance appraisals
- Typical scope for this role is: •2-10 = # of staff directly •<15,000 = # of budgeted annual visits
- Complexity Factors (may involve a few of the following factors of practice complexity): 1 practice location, tier 1 coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, regulatory requirements, support of external partnerships/collaborations.
Responsibilities:
- Demonstrates how their role contributes to achieving success and uses resources appropriately.
- Ensures a commitment to providing service excellence and a safe working environment for patients, families, and staff.
- Strives to understand and value differences in others, race gender, nationality, and age- modify interactions as needed.
- Participates in Entity and Department initiatives for Patient/Employee safety.
- Regularly meets with clinical staff to improve communication and build productive relationships.
- Patient Care Process:
- Establishes/updates work processes and work practices and performs clinical duties to maintain workflows and adequate staffing levels.
- In collaboration with clinical and operational leaders, manages team and individual performance in alignment with Penn Medicine's vision of service excellence. o Clearly defines work processes, recognizes, and rewards individuals for a job well done, and addresses performance issues immediately.
- Recruitment and Retention of Staff:
- Assists Manager with recruitment and retention and with onboarding
- Professional Development:
- Assists with the development of clinical staff in collaboration with the Nursing Professional Development team.
- Ensures staff are compliant with clinical competencies and mandatory trainings.
- Regulatory Compliance:
- Assists the practice or clinical leadership with appropriate staffing, compliance (TJC CMS, DOH, OSHA), and continuous quality and safety improvement initiatives.
- Maintains a focus on Quality and Safety Priorities including but not limited to the application of a quality improvement framework (FOCUS PDSA), High Reliable Organization principles, and safety event follow-up.
- Manages pay practices including accurate timecard review and approval, reviews and manages all overtime utilization.
- Assists with the implementation of change management strategies within the practice, in alignment with department, entity/Penn Medicine objectives.
- Supports proactive communication and problem solving to enable high performance of team and individuals. Skills and Abilities
- Organizational Savvy, Manages Conflict, Drives Engagement, Optimizes Work Processes, Directs Work, Develops Mentors/Talent, Plans and Aligns, Ensures Accountability, Patient Customer Focus, Communicates Effectively, Critical Thinking and Problem Solving, Collaborates, Instills Trust, Self Development, Nimble Learning.
Education, Credentials, and Experience:
- High School Diploma or GED (Required)
- Graduate of a state approved Practical Nursing Program (Required)
- 3+ years practical nursing experience (Required)
- Licensed Practical Nurse LPN (Required)
- BLS/ACLS/PALS per specialty (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
