Introduction
To heal, to teach, to discover and to advance the health of the communities we serve.
To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.
Overview
The Home Care Liaison facilitates referrals to home care and/or hospice services by gathering and interpreting medical and financial information, meeting with patients and their families, and collaborating closely with case managers. This role ensures a smooth and effective transition from the hospital or other care facilities to the patient’s home environment.
Responsibilities
Conduct initial clinical, social, psychological, and financial assessments to determine eligibility for home care and/or hospice services.
Communicate timely and accurately with the agency via phone, fax, or electronic systems to ensure complete documentation and data entry.
Assist patients in verifying insurance coverage for home health and/or hospice services.
Serve as a knowledgeable resource for case managers, physicians, hospital staff, and community partners by interpreting home care and hospice policies.
Support public relations and outreach efforts to promote awareness and utilization of services.
Requirements
BSN preferred
Active RN license and registration required
Minimum of 2 years' experience in home health, hospice, or healthcare coordination preferred