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Associate Manager Pediatric Residency Program

Banner University Medical Group • Full-time • BUMC Tucson (1625 N Campbell Ave), United States of America • 1d ago

Primary City/State:

Tucson, Arizona

Department Name:

Pediatrics Resid General-Clin

Work Shift:

Day

Job Category:

Administrative Services

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Join the Department of Pediatrics as a Residency Associate Manager. The Department of Pediatrics is seeking a Residency Associate Manager to join our dynamic and collaborative team. We are a vibrant academic residency program dedicated to training the next generation of pediatricians as expert clinicians, educators, and researchers. Our team operates with a strong sense of shared purpose and mutual respect, valuing the diverse skills and experiences each member contributes. The residency program includes 48 categorical residents and 16 combined Pediatrics/Emergency Medicine residents, supported by a leadership team consisting of the Program Director, four Faculty Associate Directors, and ten Core Faculty members. We are looking for a motivated individual who thrives in dynamic environments and brings a proactive, solutions-oriented mindset—key qualities that contribute to our department’s continued success. If this sounds like the right fit for you, we encourage you to apply!

The Residency Associate Manager plays a vital role in supporting the operation of medical education for the residency program for Pediatric Medicine by providing administrative, organizational, and operational support. This individual will work closely with the Program Director, faculty, residents, and other staff members to ensure the program runs efficiently and effectively. The residency program administrator will be responsible for coordinating activities of the medical education committee, timely completion of items requested of GME and ACGME, and monitoring work hours to ensure compliance with ACGME and program requirements, onboarding new residents, managing timekeeping and scheduling, supporting the evaluation process, credential verification, and assisting with the overall program setup.

Primary Location:

Banner University Medical Center Tucson

1625 N Campbell Ave, Tucson

Schedule:

Monday through Friday, 8am to 5pm

Weekends and events events may require flexibility with work schedule.

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY

This position supervises and oversees the operations of medical education within a specific department. Accountable for the activities required for accreditation, recruitment, and effective operation of the medical education program. This dual position provides front-line leadership to team members while organizing, supervising, and coordinating Graduate Medical Education (GME) program(s). Works both independently and collaboratively with GME to support the development, implementation, maintenance, monitoring, and continuous improvement of the assigned GME programs. Uses specialized GME knowledge, judgment, and skills necessary to guide program coordinators to organize and document all medical education activities for assigned programs. Accountable for the activities required for accreditation, recruitment, and effective operation of the medical education programs.

CORE FUNCTIONS

1. Manages the operations of the residency and/or fellowship program including, but not limited to compliance with ACGME, program requirements, and institutional requirements. Establishes and maintains databases of information for accreditation reporting, surveys, licensure, credentialing, audits, and other reporting.

2. Supervises the day to day activity of team members who provide administrative support to GME programs ensuring a high level of productivity. Continuously monitors the functioning of GME processes and recommends changes to operational procedures as necessary. Brings to leaderships attention any potential problems, serious issues, or situations that have not been resolved in a timely manner. Establishes and promotes teamwork and collaboration between individuals, departments, and the entire organization.

3. Interviews, selects, and hires qualified department team members. Provides formal training, orientation and on-the-job training. Ensures the ongoing competency of team members through coaching and the evaluation of team member performance in a fair and consistent manner.

4. Accountable for the daily operational performance of the department. Makes decisions – guided by policies, procedures and accreditation requirements. Improves efficiency and accomplishes operational objectives. Serves as a role model and resource person for providing exceptional customer service. Works within budgetary/financial objectives set by finance and monitors monthly financial reports for variances and adheres to the annual budget.

5. Builds and supports effective relationships with internal and external stakeholders and organizations. Coordinates activities, reviews work, exchanges information, and/or resolves problems related to graduate medical education. Lead and participates in institution wide improvement activities through sharing lessons learned and best practices to facilitates continuous improvements.

6. Coordinates recruitment and interview events and logistics. Ensure all annual credentialing and other hospital and Department requirements are met for each trainee within the assigned program.

7. Collaborate with the Program Director, APD, and/or Program Chief(s) to design and implement yearly rotation and vacation schedules for house staff. Work performed is reportable to the Graduate Medical Education Leaderships. Serves on at least one GME subcommittee annually.

8. Maintains accurate records on all current and former house staff necessary to verify successful completion of residency program using the Residency Management Software Prepares all cyclical reports for residents, staff and attending physicians. Maintains discretion relative to confidential and sensitive residency/fellowship issues.

9. Internal contacts include physicians, administration, and employees. External customers include various medical education accreditation agencies and federal, state and local regulatory agencies for medical education.

MINIMUM QUALIFICATIONS

Must possess knowledge of medical education coordination as normally obtained through the completion of a bachelor’s degree in business, human relations or related field.

Must have C-TAGME or acquire the certification within two years. Must possess or obtain active Notary Public commission within 90 days of hire.

Must possess an understanding of graduate medical education as normally demonstrated with five years of experience in a healthcare related field. Requires strong research and organizational abilities. Requires excellent interpersonal skills. Must have the ability to guide and lead others. Requires demonstrated negotiation and persuasion skills.

PREFERRED QUALIFICATIONS

Leadership experience preferred.

Experience in graduate medical education preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

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