Grow your career at Cedars-Sinai!
The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes, and technologies. Cedars-Sinai has once again solidified its position as a global healthcare technology leader, receiving top accolades in not one but two prestigious surveys.
Why work here?
Cedars-Sinai placed in the top 20 on Newsweek’s “World's Best Smart Hospitals 2024” list, which highlights hospitals that have excelled in the utilization of electronic functionalities, telemedicine, digital imaging, artificial intelligence and robotics.
The organization’s Healthtech excellence was acknowledged again, this time by the esteemed “CHIME Digital Health Most Wired“ recognition program. Cedars-Sinai was assigned a Level 10—the most prestigious level of certification—among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation.
What will you be doing in this role:
The Epic Principal Trainer (Patient Access) will contribute substantially to the development, implementation, and success of the software application/systems training program. Will be responsible for mastering at least one module of the greater application and all specific workflows for the business unit to which they are assigned. Will be encouraged to develop and implement the training program and lead all aspects of the building, testing, and maintenance of a well-designed training environment for their application. Will ensure that updates and new software releases are incorporated into the training environment, all changes are communicated to their business units, and that update training is provided.
- Assists the Lead Trainer and Training Manager with training plans for their designated applications.
- Works with project managers, applications managers, applications specialists, and subject matter experts to develop, validate, and update training materials.
- Reviews, edits, and approves any curricula or other materials developed by trainers.
- Develops application-specific and cross-application training environment requirements.
- Builds, configures, and tests the training environment to mirror the production environment system, including the inclusion of upgrades, fixes, and new releases.
- Develops and implements appropriate success criteria and measures for training.
- Develops post implementation/upgrade training optimization plans.
- Coordinates the appropriate level of training for business unit managers and end-users.
- Develops plans to assure the provision of application training at agreed upon service levels and costs.
- Participates in the development of policies and procedures for all areas of training responsibility.
- Provides mentoring to Associate Trainers and Trainers.
- Manages and completes all project tasks and requirements within timelines as assigned.
*Hybrid Remote = must live in Los Angeles area or willing to relocate to Los Angeles area for onsite requirements*
Experience Requirements:
Three (3) plus years of experience in Epic Patient Access (Cadence, Grand Central, Prelude, Referrals, and/or Welcome) systems training and curriculum development. (preferred 5+ years of experience)
Strong presentation and communication skills.
Ability to create engaging and effective patient access training materials.
Proficiency in using eLearning tools and platforms.
Educational/Certification Requirements:
Bachelor's Degree in Instructional Design, Medical Informatics, Instructional Technology, Communication, Education, or related field.
Epic Certification in at least one of the following: Cadence, Grand Central, Prelude, Referrals, and/or Welcome. (multiple patient access certifications preferred)
#LI-Hybrid
: 11308
Working Title : Epic Principal Trainer (Patient Access) - Hybrid
Department : CSMC 8480002 EIS Training Team
Business Entity : Cedars-Sinai Medical Center
Job Category : Information Technology
Job Specialty : IT Training
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $85,820.80 - $137,321.60
