Scheduled Hours
40
Position Summary
Position works either remotely or in an area with no patient contact and provides secretarial support and office services related to routine business, administrative and patient care.
Job Description
Primary Duties & Responsibilities:
Secretarial and Office Support
Prepares routine documents, such as correspondence, calendars and presentations.
Arranges and attends meetings, keeps minutes and distributes to appropriate staff.
Processes and tracks expense reimbursement for supported staff.
Maintains memberships, societies, licensures and curriculum vitae.
Maintains physician calendars and acts as key contact for appointment requests.
Downloads dictations from digital recording equipment for transcription.
Provides photocopy and fax services, sorts and distributes mail.
Patient Care Support
Schedules patient appointments, answers patient inquiries, routes patient calls and maintains patient record.
Serves as a liaison between patients, physicians and staff.
Coordinates with physician(s) and fellows to maintain in-patient rounding and consultation lists.
Reschedules patient appointments from clinic that have been altered or closed.
Gathers medical records from referring physicians and hospitals for new patient visits.
Scans new patient records into office scanning device(s).
Processes/files documents, as needed.
Other Functions
Maintains office supplies.
Assists students, residents and visitors with orientation and events.
Serves as back-up for other job functions within the team during peak times, vacation and illnesses.
Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross training programs according to established department standards.
Complies with HIPAA, OSHA, state and federal regulatory sources/standards.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Physical Effort
Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
No specific certification is required for this position.
Work Experience:
No specific work experience is required for this position.
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section.
Certifications:
No additional certification beyond what is stated in the Required Qualifications section.
Work Experience:
Customer Service (1 Year), Secretarial (1 Year)
Skills:
Communication, Computer Literacy, Confidential Data Handling, Decision Making, Medical Offices, Medical Terminology, Microsoft Office, Office Equipment, Organizing, Patient Administration, Working Independently
Grade
G05-H
Salary Range
$17.03 - $24.61 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
