Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and
comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights - Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
ResponsibilitiesAt Mayo Clinic, we are dedicated to providing unparalleled care, pioneering research, and educating the next generation of healthcare professionals. The Florida campus is home to more than 10,000 employees. We are expanding our physical and digital infrastructure to enhance the destination care we provide in Florida for our local, national, and international patient base.
The Communications Department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services.
We are seeking a dynamic Communication Specialist who is passionate about creating compelling, audience-relevant communications across various platforms. This role is pivotal in developing internal communications that drive key initiatives and priorities within the organization, while also demonstrating the vision and values of Mayo Clinic.
The specialist is focused on storytelling that is aligned with Mayo Clinic in Florida’s strategic priorities, and priority and focus areas. The specialist supports client needs and partners with other department team members to drive and measure outcomes. Must develop and maintain relationships with internal and external stakeholders to advance the organization's mission.
Key Responsibilities:
• Craft engaging and informative content that inspires and informs internal and external stakeholders.
• Develop leader communications that highlight key organizational initiatives and priorities.
• Utilize omnichannel storytelling, including visual components, to drive engagement.
• Collaborate confidently with leaders at all levels of the organization.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question — Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
QualificationsRequires a bachelor's degree in a related field plus 1 year of relevant work experience. Related internships will be considered. Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.
Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how to deal with and navigate ambiguity, and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit.
Must be able to work effectively in a collaborative, academic environment that thrives on teamwork and collegial relationships. Must possess the ability to inspire trust and confidence and maintain a high degree of professionalism and confidentiality.
Preferred Qualifications:
- Bachelor's and Master's degrees in field of communications (e.g., Journalism, public relations)
- 5+ years of comprehensive and diversified experience working in communications, to include the healthcare sector.
- Exceptional written communication skills and technical competence in developing communications tactics for various audiences and channels.
- Experience in digital content development and working knowledge of website and email platforms.
- Proficiency in photography and graphic design (e.g., Adobe Creative Suite).
- Ability to independently manage a varied workload in an environment with competing priorities.
- Innovative and adaptable mindset.
- Flexibility and availability to be on the hospital campus as needed, sometimes on short notice.
- Self-motivated, able to take initiative and execute responsibilities autonomously.
Exemption StatusExempt
Compensation Detail$74,859 - $104,811 / year
Benefits EligibleYes
ScheduleFull Time
Hours/Pay Period80
Schedule DetailsMonday - Friday, Business Hours. This hybrid position requires candidates to live within driving distance of the Mayo Clinic campus in Jacksonville, Florida, to support onsite responsibilities as needed.
Weekend ScheduleEvenings and weekends are uncommon but may be required occasionally based on business needs.
International AssignmentNo
Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the
'EOE is the Law'. Mayo Clinic participates in
E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
RecruiterMaggie Kramer
