Job Details The Care Coordination Manager works closely with the the clinical team, reporting to the program director to execute the outreach, referral, intake and care coordination aims of MATER. Builds relationships with area hospitals, physicians/staff, emergency departments, substance use disorder treatment facilities, and other service /treatment programs. Trains and supervises navigators, case managers, administrative staff and Peer Specialists who provide care coordination. Receives client referrals, assigns clients to a navigator, and following intake makes suggestions on caseload assignments based on individual needs. The Care Coordination Manager is responsible for clients’ seamless transition into treatment. Job Description Oversees pre-admission, admission, retention, and discharge/transfer processes, including receiving referrals, assigning clients to navigators for care management, maintaining a waiting list, and facilitating discharges and transfers. Develops systems for tracking data and databases for reporting to state and local authorities, and provides reports to directors. Assesses client eligibility for admission into MATER (outpatient and residential) based on level of care assessment, status of medical assistance, authorization for managed care organization clients, and method of payment. Develops and implements a client orientation program. Builds and maintains relationships and referral agreements with agencies/organizations that provide physical and behavioral/mental health care, substance use disorder treatment, housing assistance, and others. Manage supervisees, and train navigators, case managers, and administrative staff in effective techniques to promote client engagement, reengagement, and handle other issues related to receiving substance use disorder treatment. Interacts with co-workers, visitors, and other staff consistent with the iSCORE values of Jefferson. EDUCATIONAL/TRAINING REQUIREMENTS: Master’s degree in social work or related field from an accredited college/university. CERTIFICATES, LICENSES, AND REGISTRATION: LCSW, LSW, LPC preferred, but license-eligible individuals will also be considered. Drivers license required. EXPERIENCE REQUIREMENTS: 2 years experience in drug & alcohol treatment, health insurance claims, case management, or mental health field required. Supervisory experience preferred. ___ ADDITIONAL INFORMATION: Word and Excel proficiency necessary. Data analysis, writing, and effective communication skills are needed. Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 1233 Locust Street, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.
