Scheduled Hours
40
Position Summary
The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus.
We oversee maintenance and operations for 65 buildings, covering more than 11.1 million gross square feet of space. This includes the 11-story, 609,000-square-foot neuroscience research building, which houses one of the world’s highest concentrations of neuroscientists. Our responsibilities include operational and administrative support, strategic planning, and project management.
Furthermore, as WashU Medicine continues to expand its presence both on and off campus in areas such as teaching, clinical care, and research, our team remains instrumental in ensuring the seamless delivery of clinical care, advancing research initiatives, and facilitating educational endeavors.
The Manager oversees and manages 24/7 control room operations, as well as the Facilities internship and career training program. The control room continuously monitors over 11 million square feet of School of Medicine space that includes patient clinics and critical research facilities. This position is responsible for ensuring continuous staffing coverage, setting clear expectations, providing comprehensive training, and supervising all personnel and activities in the control room.
The Manager ensures that all operations are performed safely, efficiently, and with a strong commitment to customer service. The role requires maintaining close coordination and communication with campus partners, university staff officials, and outside vendors to prioritize and address critical needs promptly and minimize downtime.
The position reports to the Assistant Director, providing regular updates on major concerns or events, chilled water loop issues, workload, staffing levels, supply needs, safety matters, and training initiatives to ensure effective daily oversight of on- and off-shift operations. The Manager is expected to be available 24/7 to assist Control Room Technicians with critical event response when required.
Job Description
Primary Duties & Responsibilities:
Supervision of direct reports. Includes training, mentoring, scheduling, hiring, performance evaluations, payroll approval, and purchase order approval.
Manage the Facilities internship and career training program.
Communication with university staff officials and outside vendors.
Develop standard operating procedures for Control Room personnel responses to critical events.
Building Automation System user credential management and radio inventory tracking.
Coordination of elevator recall testing.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Various WU buildings within the BJC / WUMC facilities
On-Call
Requires extensive safety training
Requires protective devices
Stockroom or warehouse
Exposure to animals
Exposure to chemicals
High noise environment
Dust, dirt, grease, or other disagreeable elements
Exposure to moving machinery
Ability to travel to various on- and off-campus locations
Physical Effort
Typically sitting at a desk or table
Typically standing or walking
Typically bending, crouching, and stooping
Typically running or climbing
Repetitive wrist, hand, or finger movement
Using tools requiring high dexterity
Occasional lifting (25 lbs or less)
Occasional lifting (25 – 50 lbs)
Ability to move to on and off-campus locations
Equipment
Office equipment
Simple hand tools
Operate a motor vehicle
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
No specific certification is required for this position.
Work Experience:
Relevant Experience (5 Years)
Skills:
Not Applicable
Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.
More About This Job
Required Qualifications:
- Experience with BAS (Building Automation Systems) such as Johnson Controls Metasys and Schneider Ecostruxure.
- Basic knowledge of HVAC, plumbing, electrical, and carpentry trades.
Preferred Qualifications:
- Experience with Service Now.
- Experience with Workday.
Preferred Qualifications
Education:
Associate degree, Bachelor's degree
Certifications:
Facility Management Professional (FMP) - International Facility Management Association (IFMA)
Work Experience:
Facilities Management (4 Years)
Skills:
Collaborative Technologies, Critical Thinking, Customer Service, Electrical Infrastructure, Environment Health and Safety, Facility Management, HVAC Systems, Microsoft Office, Oral Communications, Organizational Commitment, Plant Operations, Plumbing, Professional Integrity, ServiceNow Platform, Strive for Excellence, Teamwork, Workday Software, Written Communication
Grade
G14
Salary Range
$75,200.00 - $128,800.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
