Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
- Position Summary:
- The Patient Safety Regulatory Quality Report Analyst Developer- Diagnostic Imaging works directly with the Manager Patient Safety-Quality-Regulatory - Diagnostic Imaging. Is responsible for the provision and assessment of reports requested by the management team and designees. Responsible to ensure the collection of complete and accurate data to be used for: evaluation and monitoring all quality improvement, patient safety, and regulatory processes and procedures throughout Diagnostic Imaging. Supports ongoing active rounding audit practices.
- Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:
- Creating design specifications for reports based on customer report request
- Develop reports to present data in meaningful ways to the end users
- Generate routine and ad-hoc reports using reporting tools to complete data requests
- Present information in a concise, user-friendly format by determining target audience needs to support decision processes
- Effectively communicate with all key report users to exchange information, ideas, and answer inquiries
- Maintain an inventory of existing and needed reports
- Partner with customers to define report deliverables, issues, questions, needs, trends, and timing
- Coordinates the daily, weekly, and monthly data for the department’s continuous Performance Improvement Plan utilizing accepted Performance Improvement principles, tools and measurement techniques.
- Prepares and or coordinates statistical reports based on the results of regulatory audits tracers and patient customer satisfaction surveys.
- Monitors the implementation of corrective action plans for deficiencies identified through audit tracer review, medical record audit, patient customer satisfaction surveys, and accrediting body and or state surveys.
- Support quality initiatives both in the department and organization.
- Follow all appropriate safety and infection control protocols.
- Abide by regulatory requirement pertaining to duties of the position and overall operation of the organization.
- The following duties are considered secondary to the primary duties listed above: Continues to pursue professional development in order to stay abreast of best practice.
- Serves as a participating member on department Quality committee.
- Travels to the sites and performs site tracers therefore is assigned to clinical Knowledge Link coursework .
- Other duties as assigned.
Responsibilities:
- Minimum Required Qualifications:
- Bachelor’s degree in Computer Science, Business Administration or approved equivalent combination of education and experience.
- In-depth knowledge and experience with relational database concepts and query tools.
- Two to three 2 -3 years of health care experience
- Strong report presentation skills
- Excellent communication and interpersonal skills
- Critical thinking and analytical mind.
- Experience in data analysis
- Knowledge of medical terminology
- Basic knowledge of Business Intelligence concepts data warehousing concepts.
- Experience in facilitation of teams to drive quality and process improvement within a healthcare setting.
- Attention Concentration: The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.
- New Learning and Memory: A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.
- Problem Solving, Reasoning and Creative Thinking: The position requires much autonomy of thought and problem solving. The individual must be able to apply principles of logical or scientific thinking to define problems. The individual must be able to think abstractly, which is manifested in the ability to form concepts, use categories, generalize from single instances, apply procedural rules and general principles, and be aware of subtle or intrinsic aspects of a problem. The development of hypothesis and potential solutions to problems involves careful interpretation, analysis and diagnosis. The individual must be able to collect data, establish facts, and draw valid conclusions. The individual must be able to think creatively with a degree of inventiveness, experimentation and intuition. They must be able to deal with a variety of concrete and abstract variables.
- The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act.
- Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.
- Repetitive work: Ability to continuously perform the same type of work for extended periods of time, according to set procedures, sequence or pace.
- Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.
- Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.
- Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.
- Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.
Credentials:
Education or Equivalent Experience:
- Bachelor of Arts or Science (Required)
- Bachelor of Arts or Science (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
