DescriptionThe Regional Director provides administrative direction and coordination within the Centralized Clinical Admitting department of the Clinical Command Center. This individual manages health-system business and operational activities for efficiency and compliance. The Regional Director helps to establish short and long term goals and objectives for the department and applicable system units, in line with Mount Sinai Health System, as well as with federal, state and city regulatory agencies.
The incumbent directs and administers system-wide programs designed to develop, enhance and support the standardized goals and operational and strategic plans within multiple departments within the enterprise and will travel within the enterprise to implement these plans and monitor its compliance. This position requires regular on-site presence across multiple health system hospitals to support operations, staff engagement and leadership presence.
Responsibilities1. Oversees the daily operation of department, including creating and implementing integrated, standardized systems to track and report compliance. Manages work assignments and identifies and resolves issues.
2. Directs and administers programs and system initiatives in collaboration with health system and departmental leaders in the strategic and operational planning of the department(s). Ensures compliance with MSHS policies and procedures.
3. Defines and documents procedures, identifies process and workflow changes for continuous improvement and implements best practices for greater efficiency. Provides process improvement assistance where needed, and evaluates and develops efficiency work flows where applicable.
4. Serves as system point-of-contact for interdepartmental communications in order to maintain standards, implement improvements, define and measure progress and meet business objectives.
5. Establishes goals and objectives for each department that are consistent with MSHS policies and federal, state and local regulations.
6. Works to ensure institutional and program compliance and adherence to regulations. In collaboration with department leadership, develops and implements program guidelines and quality improvement plans.
7. Collaborates among system-wide departments to effectively coordinate and implement operational activities. Facilitates and encourages effective communications across functional areas.
8. Administers policies regarding hiring and placement and orientation of all staff. Prioritizes and delegates work activities.
9. Provides oversight to management staff to ensure compliance with established practices, to implement new policies and to keep employees aware of changes and current standards.
10. Provides oversight to staff to ensure compliance with established practices, to implement new policies and to keep employees aware of changes and current standards.
11. Assists in the selection, employment, development, and management of employees. Responsible for staff performance appraisals, disciplinary action, and interactions with all applicable bargaining units. May attend administrative labor grievances as requested.
12. Ensures staff training is timely and appropriate for all departmental protocols and continually monitors staff development metrics.
13. Monitoring activities to meet standards of compliance with regulatory and ethical standards regarding safety of patients, employees and property. Identifies contingency plans for potential risks.
14. Other responsibilities as assigned by senior leadership.
QualificationsEducation: Master’s degree highly preferred. Bachelor’s degree required.
Experience: 5-7 years of experience in health care administration, at least 3 years of staff management experience, operational management in a health care environment, experience in strategic planning and development and managing resources. Knowledge of regulatory requirements. Strong writing, communication and organizational skills.
General Skills:
• System collaboration will require travel within multi-site departments across the Mount Sinai Health System enterprise.
•Ability to build strong partnerships through effective engagement.
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $139,748.00 - $209,622.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
, M6H - HSO System Admitting - MSH, Mount Sinai Hospital
Employer DescriptionStrength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $139748 - $209622 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
