Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Location: Lancaster General Hospital in Lancaster, PA
Schedule: Full time (40 hours per week), Monday thru Friday from 7:30am-4pm, no weekends, 1 week of on-call every 7th week based on department need.
Summary:
- Position Summary: Responsible for planning, coordinating, and supervising daily acute operations of Diagnostics Services Laboratory and Diagnostic Imaging as assigned. Assures that quality services are delivered with high reliability in conjunction with the respective physician leadership and management teams.
- Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:
- Monitors and directs daily operations including staff schedules, workflow, supply inventory, patient care, equipment function, and intra- and inter-departmental communication.
- Develops and maintains department standards to ensure quality care is provided. Monitors departmental compliance to all regulatory agencies affecting the dept.
- Facilitates and or provides expertise in initial investigation of exception situations, equipment failure, or other adverse events. Documents any such events and escalates resolution through additional resources with appropriate judgment and urgency.
- Demonstrates working knowledge of Clinical and Information Technology systems and software products as they apply to area of expertise. Provides direction to staff and others in episodes of information system downtime.
- Leads quality assurance and process improvement programs; ensuring effective change control in implementation of new policies, technology, or procedural changes for specific workgroups.
- Develops and or assists in the creation of policies or procedures subject to review of physician leadership and management. Coordinates training associated with new policies or procedures to provide clarity and staff compliance.
- Provides technical guidance and expertise to staff. Functions in a clinical or technical role in the acute care setting as needed. Maintains clinical knowledge and expertise to effectively contribute to patient care when needed.
- Serves on committees and task forces as requested. Works with varied intra- and inter- departmental teams to assure care continuity and process improvement.
- Assists in preparation and monitoring departmental finances including budget variance reporting, and value management.
- The following duties are considered secondary to the primary duties listed above:
- Maintains professional acumen and required certifications. Seeks education and self-improvement.
- Participates in applicable organizational and industry interest groups, professional associations and committees.
- Other duties as assigned.
Responsibilities:
- Minimum Required Qualifications:
- Registration Certification in clinical healthcare field that includes clinical registration or certification in a diagnostic discipline such as Laboratory or Radiology medicine. Certifications could include those such: as American Society of Clinical Pathologists; American Society of Radiologic Technologist, American Registry of Radiologic Technologists.
- Associates degree in Allied Health or a related degree.
- Five 5 years of experience in healthcare.
Preferred Qualifications:
- Three 3 or more years in Diagnostic Services.
- Previous supervisory experience.
- Bachelor of Science degree in Allied Health or a related degree.
- Attention Concentration:
- The position requires strong concentration skills. The individual must have the ability to voluntarily sustain concentration to a task over an extended period of time as a result of an effortful and usually deliberate heightened and focused state of attention.
- New Learning and Memory:
- A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.
- Problem Solving, Reasoning and Creative Thinking:
- The position required much autonomy of thought and problem solving. The individual must be able to apply principles of logical or scientific thinking to define problems. The individual must be able to think abstractly, which is manifested in the ability to form concepts, use categories, generalize from single instances, apply procedural rules and general principles, and be aware of subtle or intrinsic aspects of a problem. The development of hypothesis and potential solutions to problems involves careful interpretation, analysis and diagnosis. The individual must be able to collect data, establish facts, and draw valid conclusions. The individual must be able to think creatively with a degree of inventiveness, experimentation and intuition. They must be able to deal with a variety of concrete and abstract variables.
- TEMPERAMENTS:
- Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.
- Creativity, feelings or ideas: Ability to adapt to situations involving the interpretation of feelings, ideas, or facts in terms of personal viewpoint; to use creativity, self-expression, or imagination.
- Influencing others: Ability to influence people in their opinions, attitudes or judgments about ideas or things; to motivate, convince or negotiate.
- Working within tolerances, set limits or standards: Ability to adapt to situations requiring the precise attainment of set limits, tolerances, or standards; to be precise, thorough, exacting, or meticulous in regard to material worked; or in activities such as numerical determinations, record preparation, or inspecting.
- Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.
- Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.
- Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.
- Planning and control: Ability to identify task requirements and monitor progress toward accomplishment.
- Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.
- EQUIPMENT USAGE REQUIREMENTS
- Equipment Tools: Computer, Phone, Fax, Printer, Copier, other dept specific hardware, Office Supplies.
- Software: Microsoft Office products, Clinical Information Systems, Kronos Time and Attendance , Financial Information Systems and other dept specific software
- PHYSICAL REQUIREMENTS
- Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%
- Body Position Movement:
- Sit: Frequently
- Stand: Occasionally
- Walk: Frequently
- Bend: Rarely
- Push: Rarely
- Pull: Rarely
- Kneel Squat: Rarely
- Reach: Rarely
- Twist: Rarely
- Balance: Rarely
- Climb: Rarely
- Lifting: Degree of physical exertion is:
- Light, exerting up to 10 pounds of force occasionally and or a negligible amount of force frequently or constantly to move objects.
- Sensory Abilities specifically required:
- Vision
- Hearing
- PHYSICAL ENVIRONMENT
- WORKING CONDITIONS: Position involves exposure to the following harmful elements:
- Radioactive Agents
- Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.
Credentials:
- Medical Lab Scientist ASCP (Required)
- Medical Assistant - American Medical Technologists (Required)
- Radiologic Technologist (Required)
Education or Equivalent Experience:
- Associate of Arts or Science (Required)
- Bachelor of Arts or Science
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
