Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
- Position Summary:
- Assists through facilitating patients through the continuum of care and arranging transition needs under the direction of the Case Manager Social Worker.
- Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:
- Assists department staff in facilitating patient transitions of post-acute providers and other community resources as requested, including completion of referral and authorization processes as appropriate.
- Maintains professional relationships with a wide variety of community agencies by facilitating communication and information between clinical personnel and post acute providers.
- Documents appropriate information on medical records regarding the transition plan. Assists with the coordination and communication of the discharge process.
- Participates in reimbursement, certification and authorization related activities as directed.
- Documents payer and authorization information as needed.
- The following duties are considered secondary to the primary duties listed above:
- Interacts with patients and families, as needed, to coordinate post acute services safely and efficiently.
- Other duties as assigned.
Responsibilities:
Minimum Required Qualifications:
- High school diploma or equivalent GED
- Two 2 years of clerical, customer service, or administrative support experience in a highly customer-oriented organization.
- Two 2 years experience with basic keyboarding, personal computer use, and other office setting equipment.
- Demonstrated ability to be self motivated and to prioritize tasks efficiently and accurately.
- Demonstrated ability to work as a member of a team.
- A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.
Preferred Qualifications: - Two 2 years experience as a Patient Care Assistant or LPN.
- Two 2 years experience in a hospital health or insurance payer setting.
- Prior payer experience.
- Prior logistics experience.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
