Job Description:
The Print and Sign Services Coordinator II acts as a shift lead, coordinating the work of team members and overseeing the efficient execution of print jobs. This role is responsible for managing the timely routing of print jobs, ensuring adherence to strict deadlines, and maintaining high standards of quality assurance. The Coordinator also provides pricing, manages customer expectations, and ensures the timely delivery of all products.
This position is second shift from 3:30pm to 12am
Essential Functions
- Administrative and Supervisory Tasks: Lead and coordinate the work of others, perform administrative duties related to department operations, and manage quality control processes.
- Training and Oversight: Train staff on safety, productivity, and job-related tasks, and oversee adherence to quality standards. Ensure team accountability for attendance and keep the manager informed of any issues requiring formal coaching.
- Performance Management: Coordinate performance evaluations with the manager and address any performance or operational issues as needed.
- Daily Operations: Supervise the daily activities of the print staff, coordinate with the design center, and work directly with customers to meet their needs and expectations.
- Job Routing and Processing: Route job requests to the design center or print production, including verifying files, version control, branding, and authorization for printing. Familiarity with content libraries (e.g., KR, document center) is required.
- Customer Support: Assist customers with Print It training and problem-solving, and provide reports on order history, usage by items, personnel, facility, and date range.
- Equipment Management: Troubleshoot equipment issues, schedule repairs, and manage equipment maintenance.
- Ethical Standards: Demonstrate and uphold Intermountain’s high ethical standards and values consistently.
Skills
- Expertise with Printers and Finishing Equipment
- People Management and Supervision
- Attention to Detail
- Task Prioritization and Multitasking
- Computer Proficiency
- Customer Service
- Communication
- Design
Minimum Qualifications
- Demonstrated experience and expertise working with printers and finishing equipment
- Knowledge of pre-flight requirements for printing
- Lead or supervisory experience
Preferred Qualifications
- One year of print environment management experience
- Five years of printer and finishing equipment experience
Physical Requirements:
Physical Requirements
- Ongoing need for the employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients, and visitors require the employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Location:
Intermountain Print Center – Salt Lake City
Work City:
Salt Lake City
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$20.81 - $31.68
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
