Title:
cancer prevention associate I
Job Type:
Regular
Company:
Health Research, Inc. (HRI) Roswell Park Division
Department:
Health Behavior
Time Type:
Full time
Weekly Hours:
40
FTE:
1
Shift:
First Shift (United States of America)
Summary:
Responds to stop smoking inquiries from the general public, using various available resources. Assists with the operational and functional needs of the New York State Smokers’ Quitline program, including but not limited to: providing peer coaching; adhering to tracking and monitoring; enforcing program and Institute policies and procedures; serving as the subject matter expert on current program protocols.
The pay range for this position is $42,703 - $54,507 which includes a comprehensive benefits package. The listed pay range reflects the range of potential compensation for this role. The actual offer may vary based on qualifications, skills, and experience
Qualifications:
Required Education and Experience
1. Associate’s degree in an appropriate field and the equivalent of two (2) years of full-time experience in a call center, customer service, or healthcare; or
2. High School Diploma or High School Equivalency Diploma and the equivalent of four (4) years of full-time experience in a call center, customer service, or healthcare.
NOTES:
1. Must be a current non-smoker.
2. The incumbent will obtain and maintain Tobacco Treatment Specialist Training and National Certification within twelve months of appointment to this title as a condition of continued employment.
3. Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.
Preferred Qualifications:
- Strong customer service experience.
- Computer skills including customer service software.
- Counseling and or coaching experience.
- Knowledge of the tobacco quit process.
- Telephone or call center experience.
Equal Employment Opportunity Statement
Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.
Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans
Reasonable Accommodation Request
RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-PayAndBenefits@RoswellPark.org and let us know the nature of your request and your contact information.
Our Core Values
RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.
Grant Funding
This is a grant-funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables is required.
E-Verify Employer
Health Research Inc. (HRI) Roswell Park Division participates in the E-Verify program.
