Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed minimum pay reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Minimum Pay:
$16.75
Position Overview
VERSION:1
JOB TITLE:Radiology Support Supervisor
COST CENTER:000000
JOB CODE:15106
FLSA Exemption Status:Non-Exempt
Telecommuting Eligible:No
SUMMARY (Basic Purpose of the Job)
Supervisors radiology support clerk staff. Oversees daily operations, training schedules, orders all necessary supplies. Completes all evaluations and competencies required. Orders all necessary supplies at radiology front desks. Performs a variety of clerical tasks which supports various diagnostic imaging services. Provides overall support service functions according to radiology practice standards to ensure optimal department functions. Resolves requests for release of radiology records according to radiology practice standards to ensure customer satisfaction.
MINIMUM REQUIREMENTS
Education:High school diploma or GED.
Experience:Two years previous related experience required. Previous experience in a medical related field with medical terminology and human anatomy coursework, preferred. Previous supervisory experience preferred.
Other Credentials:AHA BLS. Non-Licensed must obtain before end of orientation period
Knowledge and Skills:Excellent verbal and written communication skills. Strong organization skills. Strong customer service skills. Intermediate computer skills.
Special Training:
Mental, Behavioral and Emotional Abilities:Possesses ability to proficiently function in a fast-paced patient-focused department.
Usual Work Day:8 Hours
Reporting Relationships
Does this position formally supervise employees? Yes
If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
ESSENTIAL FUNCTIONS
- Supervises all radiology support clerks at both campuses and all other areas of radiology. Assists in the hiring and training of new and existing staff. Completes competencies and evaluations per Capital Health policies. Maintains daily work schedules. Processes payroll in a timely fashion.
- Maintains daily schedule and trains staff on new IT systems. Oversees ordering processes and their acquisitions.
- Executes prompt retrieval of radiology reports for review by authorized individuals, inclusive of faxing reports. Helps facilitate multi-study patients between modalities. Ensures unit is appropriately stocked with the necessary forms and supplies.
- Serves as a contact for visitors and callers. Greets and announces visitors and notifies appropriate staff member. Facilitates the movement of patients into and out of the department. Coordinates with patient transport as needed.
- Answers and screens telephone calls and takes accurate messages. Responds to inquiries from callers and visitors or refers to department staff.
- Accesses PACS and accurately identifies patients studies. Prints images, or burns CDRs from PACS on a timely basis. Copies records and other information as needed. Sorts and distributes department mail as it arrives.
- Interacts appropriately with customers via telephone and in person to gather and obtain appropriate information relating to exam including insurance information, referrals, and prescriptions.
- Orders imaging examinations per physician orders on a timely basis. Ensures accurate documentation of exam information. Ensures proper physician information entered.
- Assists manager with identifying department goals and supports the culture of the organization. Supports department performance improvement initiatives.
- Adheres to Radiology attendance policy as well as interdepartmental policies and procedures.
- Attends meetings and gives status reports of all department activity to manager.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Sitting , Standing , Walking
Occasional physical demands include: Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or Hear
Continuous physical demands include:
Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 10 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Moderate Hearing
Anticipated Occupational Exposure Risks Include the following: Dust/Particulate Matter
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
