Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Pay Range:
$39.40 - $59.19
Scheduled Weekly Hours:
40
Position Overview
Complex Care Manager
SUMMARY (Basic Purpose of the Job)
Manages the needs of patients with complex issues by proactively identifying patients who have multiple or complex medical and/or psychosocial or family barriers that will prolong the acute care hospital stay. Responsible for the identification of the complicated social and financial factors and barriers to appropriate discharge. Assures patients are referred to all available, appropriate social and financial resources post discharge in order to transition patient efficiently and achieve the desired outcome.
MINIMUM REQUIREMENTS
Education:Master's degree in Social Work (MSW). Social Worker license (LSW - NJ) required.
Experience:Three years experience in a clinical setting performing clinical social work or case management.
Other Credentials:Social Worker - Licensed
4 hours of Stroke related Continuing Educationcontact hours annually if assigned to:Critical Care, Intermediate Care Unit, Emergency Department, Neuro Units, Cardiology Inpatient at Hopewell, Peds ED, PACU, Interventional Radiology, CNI, Observation
Knowledge and Skills:Excellent communication,conflict management,organizational and planning skills
Special Training:Clinical training in a medical/clinical environment; knowledge of spreadsheet and word processing software, case management and patient information systems.
Mental, Behavioral and Emotional Abilities:
Usual Work Day:8 Hours
Reporting Relationships
Does this position formally supervise employees? No
If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
ESSENTIAL FUNCTIONS
- Documents clinical record, comprehensive assessment of patient needs including barriers to timely discharge, clinical interventions, support and appropriate community resources according to policy and utilizing recognized format, such as, assessment, intervention, and plan. Documents clinical record appropriate interventions including assessment, plans, and referrals in the discharge planning process.
- Documents in clinical record all referrals and clinical interventions related to abuse, neglect, domestic violence, alcohol and substance abuse, crisis intervention. Performs educational sessions for health care team related to abuse/neglect issues and reporting of same. Documents staff interventions in clinical record.
- Updates the health care team on the progress of managing the social and financial barriers that delay appropriate transitions during multidisciplinary rounds, length of stay meetings, and medical record documentation.
- Advocates for appropriate services for complex patients with payor and providers of post-acute care service, community service and other services in order to optimize patient outcome.
- Leads complex care rounds and organizes and participates in family meetings with providers and the multidisciplinary team to coordinate transition of care.
- Manages contract patients discharged from the hospital to ensure the post-acute facility is working in the best interest of the patient and the hospital system.
- Prepares all documents for guardianship proceedings including investigator reports, medical and psychiatric notes and documents required from the legal department.
- Uses culturally competent skills to assess individual patient needs and refers to appropriate professional staff when necessary. Identifies barriers and plans for intervention to overcome or lessen barriers to achieve outcome as evidenced by treatment plan.
- Serves as resource for social work-related issues, psychosocial related issues and complex discharge planning activities.
- Performs other duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Standing , Walking , Carry objects , Keyboard use/repetitive motion
Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities
Continuous physical demands include:
Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Minimal Depth Perception, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Airborne Communicable Disease
This position is eligible for the following benefits:
- Healthcare FSA
- Dependent Care FSA
Retirement Savings and Investment Plan
Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
Disability Benefits – Long Term Disability (LTD)
Disability Benefits – Short Term Disability (STD)
Employee Assistance Program
Commuter Transit
Commuter Parking
Supplemental Life Insurance
- Voluntary Life Spouse
- Voluntary Life Employee
- Voluntary Life Child
Voluntary Legal Services
Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
Voluntary Identity Theft Insurance
Voluntary Pet Insurance
Paid Time-Off Program
The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
