Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Manager of IT Service Management will build and lead a team responsible for managing the Information Technology Infrastructure Library (ITIL) service processes, the Service Level Agreements (SLAs) with customers and operational level agreements between functional teams, facilitating communication between functional teams, and driving development and implementation best practices across the Hackensack Meridian Health (HMH) Network. To direct implementation and ownership of ITIL processes, service management tool development and ITIL reporting.
This position can require you to commute to Iselin, New Jersey as needed.
